Unique Group | AI/ML and RAG implementation

Unique Group's Aquila Subsea Chatbot enhances subsea operations by offering equipment diagnostics and procedural guidance based on meticulously curated documents. This advanced AI tool provides survey engineers and researchers with quick and accurate solutions to technical challenges, leveraging a vast Knowledge Repository containing over 10,000 survey equipment solutions. Professionals can efficiently address and resolve issues by integrating Aquila into their workflows, ensuring smoother and more effective subsea operations. This innovative approach significantly reduces downtime and improves operational efficiency in the subsea industry.

Technology Stack

• Azure OpenAI
• RAG
• Algolia Search
• GPT 4.0
• React
• Next.js
• Typescript
• Node.js

Challenges

Survey engineers and researchers in the subsea industry faced significant challenges accessing technical manuals, troubleshooting issues, and obtaining critical information quickly. These difficulties led to operational inefficiencies and downtime, impacting productivity and increasing costs. In an industry where precision and timely responses are critical, the lack of immediate access to technical information can result in prolonged equipment downtime, misdiagnosis of technical issues, and ultimately, increased operational costs. The subsea environment, being one of the most challenging and hostile operational environments, necessitates that engineers and technicians have ready access to reliable information to make informed decisions promptly.

Solution

No Limit partnered with Unique Group to create Aquila Subsea, an AI-driven chat solution designed to provide instant and accurate responses to a wide range of technical queries. This solution is based on Retrieval-Augmented Generation (RAG), leveraging a comprehensive database of over 10,000 survey equipment solutions, including manuals, data sheets, and manufacturer information. The database is continuously updated to include the latest technical information and best practices, ensuring that subsea professionals receive precise and reliable support at all times. By integrating AI technology, Aquila Subsea can interpret and understand complex technical queries, providing users with detailed and accurate answers in real-time. This innovation represents a significant leap forward in how technical support is provided in the subsea industry, reducing the reliance on manual searches and human intervention.

Process & Results

Our team began by thoroughly understanding the challenges subsea engineers faced. This involved conducting extensive interviews and surveys with industry professionals to identify common issues and information gaps. We developed the Aquila Subsea Chatbot using advanced AI and RAG, focusing on building a robust database filled with critical technical resources. The development process included rigorous testing phases, where the chatbot was integrated into various operational scenarios to ensure its reliability and accuracy. We then integrated and tested the chatbot within existing workflows, ensuring it could provide immediate and accurate answers. The chatbot's deployment led to significant improvements in operational efficiency and accuracy for subsea professionals. Engineers experienced reduced downtime, streamlined processes, substantial cost savings, and improved reliability in their operations, thanks to the instant access to precise technical solutions and guidance.

The implementation of the Aquila Subsea Chatbot also included extensive training sessions for the engineers and technicians, ensuring they could effectively utilize the new tool. Feedback from these sessions was used to further refine the chatbot's functionality, making it even more intuitive and user-friendly. By partnering with No Limit, Aquila successfully addressed the complex challenges in the subsea industry. The innovative AI tool represents a significant 40% advancement, enhancing operational efficiency and supporting seamless subsea operations. This collaboration has demonstrated the transformative potential of AI solutions, setting a new standard for efficiency and reliability in the subsea sector. The success of the Aquila Subsea Chatbot highlights the importance of leveraging advanced technologies to overcome industry-specific challenges, paving the way for future innovations in the field. As the subsea industry continues to evolve, tools like the Aquila Subsea Chatbot will play a crucial role in maintaining operational excellence and driving progress.

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