We are a leading, highly innovative software company, system integrators, and technology provider, offering intelligent technology solutions to a growing range of organizations.
With a broad portfolio of business-transforming solutions, we help our clients evolve their digital capabilities constantly and seamlessly, from ideation and development to execution;
at anytime and anywhere.
Depending on the project needs , When the client requirements are very clear and are not subject to frequent changes, we can provide a full technical and financial proposal including timeline and cost estimate. This helps the client get a predictable output and a timeline.
For clients who are agile and are looking to evolve the product iteratively (which is most of our clients), we show them several templates and examples till we choose together 100% of the requirements.
Also, there are times when clients are not able to put their ideas, processes in a way that can be communicated well with an agency. We then engage in discovery sprints with the client at the end of which they will receive a document and a product roadmap with an approximate timeline and cost.
Dynamic Systems Development Model (DSDM) , Joint Applications Development (JAD), Lean Development (LD), Systems Development Life Cycle (SDLC)
During our work, we have the following types of clients:
1.The client doesn’t know what he wants, he has something in his/her mind, or someone that talked to him/her about some ideas. We had this case several times for their website, company identity and logo. From our side we share 2-3 different templates, samples and we keep on changing in line with our customer’s preference, till we achieve his/her complete satisfaction.
2.The client knows what he wants, he sent us full details about what his requirements, our team tried to submit 75% of the client requirements and we did some changes to be better.
However, we have the following feedbacks from the clients:
• First client refused and insist to be exactly as he sent.
• Second client accepted what we did as it looks better for him.
3.One client shows us some examples and wants to do similar, and when we did similar, he doesn’t like and ask to change again. We keep changing till we get his acceptance.
4.We received full details from one client to do mobile application, we gave him several programming languages to choose one, he chose one language and asked our team to do it.
5.We didn’t refuse any client request to reduce our company fee.
so, our company is open to deal with any client request the way they like in professional way.